DuneX Biosciences

DuneX Biosciences LLC (“DuneX,” “we,” “us,” or “our”) provides advanced CRISPR functional genomics services, Sleeping Beauty transposon engineering, yeast-display antibody discovery, and related research tools. This Privacy Policy explains the information we collect from or about you or your devices when you visit www.dunexbio.com and any other websites operated by DuneX (collectively, the “Site”), and how we use, share, protect, and store that information. Your use of the Site is subject to this Privacy Policy and the DuneX Terms of Use and Terms of Service

Information We Collect:

We collect information in the following categories:

Information You Provide Directly

When you:

Request quotes or service proposals
Inquire about CRISPR screens, Sleeping Beauty engineering, antibody discovery, or other services
Create an account, fill out forms, or sign up for a newsletter
Communicate with us via email, the website contact form, or other channels

We may collect:

Full name
Institutional affiliation and role
Email address
Phone number
Shipping / billing addresses
Project information, scientific requirements, or requested service details
Customer messages, attachments, experimental descriptions, or documents you submit

If you make a purchase, our third-party payment processors will receive your payment card information—we do not store payment card details.

Automatically Collected Information

When you visit the Site, we may collect:

IP address
Browser type and version
Device identifiers
Pages viewed and time spent
Referring URLs
Log files and diagnostic information

This information helps us secure and improve the Site.
If you have an account, this information may be linked to your profile.

Information From Other Sources

We may receive information about you from:

Public scientific databases
Professional directories (e.g., LinkedIn)
Third-party marketing or analytics providers
Trade shows, conferences, incubators, and scientific events

We may combine this information with other data and treat it as described in this Policy.

How We Use Information:

DuneX uses the collected information to:

Provide, maintain, and improve the Site
Prepare and deliver quotes, SOWs, or project proposals
Provide CRO services (CRISPR screens, libraries, Sleeping Beauty engineering, yeast display, etc.)
Communicate with you and respond to inquiries
Personalize user experience and enhance service relevance
Process transactions and manage customer accounts
Improve workflows, develop new offerings, and assess service performance
Conduct internal analytics and R&D service optimization
Prevent fraud and enhance security
Comply with regulatory or legal obligations
Send marketing communications (if permitted)

We may also create anonymized or aggregated data for research, analytics, and reporting.

How We Share Information

We may share information with:

Service Providers

Such as:

Web hosting services
Cloud and IT infrastructure providers
Payment processors
Marketing and analytics tools
Shipping and logistics partners
Contracted scientific service providers (if required by your project)

All service providers must handle your data consistent with this Policy.

Third-Party Integrations

If you choose to connect with external apps or APIs, we share information necessary for the integration.

Legal or Compliance Purposes

We may share information when legally required to:

Comply with court orders, subpoenas, or governmental requests
Protect rights, safety, or property
Prevent fraud or security incidents

Business Transactions

If DuneX undergoes a merger, acquisition, investment, or restructuring, your information may be transferred as part of the business assets.

With Your Consent

We may share data for any purpose you explicitly authorize.

DuneX does not sell personal information.

Cookies and Tracking Technologies

We use cookies, tracking pixels, and similar technologies to:

Improve Site performance
Analyze traffic patterns
Enhance security
Personalize content
Support analytics and marketing tools

You may disable cookies in your browser settings, although some Site features may not function correctly.

We do not respond to “Do Not Track” signals due to the lack of a common industry standard.

International Data Transfers

DuneX is based in the United States.
Your information may be stored or processed in the U.S. or other countries with different data-protection laws.
By using the Site, you consent to such transfers.

Regardless of location, we protect your information under this Privacy Policy.

Security

We use administrative, technical, and physical safeguards to protect your information, including:

HTTPS encrypted communication
Access controls and authentication
Secure cloud infrastructure
Controlled access to customer data

However, no system is 100% secure.
If you believe your information or account has been compromised, please contact us immediately at privacy@dunexbio.com.

Data Retention

We retain information as long as reasonably necessary to:

Provide CRO services
Maintain Site functionality
Fulfill legal obligations
Resolve disputes
Enforce agreements

We may retain anonymized data indefinitely.

Opting Out of Communications

You may opt out of promotional email communications by:

Clicking “unsubscribe” in an email
Emailing privacy@dunexbio.com
Declining to provide subscription information

Administrative or transactional messages may still be sent.

Children’s Privacy

Our Site and services are intended for professionals in biotechnology and research.
We do not knowingly collect data from children under 13.
If you believe we may have collected such information, contact us at privacy@dunexbio.com for prompt removal.

Access, Correction, and Your Rights

You may request:

A summary of personal information we hold
Corrections to inaccurate information
Deletion (when legally permitted)

Email your request to: privacy@dunexbio.com

We may need to verify your identity before fulfilling requests.

California Privacy Rights (CCPA)

(Applies to California residents)

You have the right to request:

Categories of data collected
Specific information collected
Categories of third parties with whom we share information
Deletion of your personal data

DuneX does not sell personal information.

To exercise CCPA rights, contact: privacy@dunexbio.com

We will verify your identity before processing any request.

European Union (GDPR) Rights

(Applies to users located in the EU)

You may exercise GDPR rights including:

Access
Rectification
Deletion (“right to be forgotten”)
Data portability
Restriction of processing
Objection to processing or direct marketing
Withdrawal of consent

Requests may be sent to privacy@dunexbio.com.

If you believe we have violated your rights, you may contact your local data-protection authority.

Other Websites

Our Site may contain links to external websites.
We are not responsible for their privacy practices.
Please review their privacy policies before using these websites.